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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Flexible Hybrid
Work Schedule
Monday-Friday, 8:00 am - 5:00 pm PST
Posted Date
03/21/2025
Salary Range: $102500 - 227700 Annually
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
23089

Primary Duties and Responsibilities

Under the direction of the DGIT Infrastructure Manager and as a member of the UCLA Health Digital Technology (DGIT) team, the Systems Engineer is responsible for effective and efficient delivery and support of IT infrastructure services to the Health Sciences schools. The ideal candidate will have advanced skills and expertise with supporting Windows and Linux systems, servers, applications and services in an large, complex enterprise environment. 

Key responsibilities:  

  • Applies advanced concepts to deliver enterprise-class systems administration including the build, deployment and configuration of systems, databases, networking, firewalls, pipeline automation and related technologies. 
  • Responsible for design, testing, implementation, operational support, maintenance and performance tuning of servers in Test, Staging and Production environments. Proposes and implements system enhancements and updates to improve performance and reliability.  
  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions.  
  • Deliver operational support and troubleshooting for client-hosted systems and applications. Executes security controls to safeguard data, privacy and IT resources. 
  • Develops, adopts, and implements maintenance, patch management, system standards, monitoring, backups, and practices.

This position is expected to follow UCLA Health IT ITIL process governing request, incident, change, and configuration management. Expertise configuring/supporting Puppet, GitHub, Atlassian Cloud, Tanium, and/or LogicMonitor is a plus.

This individual will have a diversified background of technical infrastructure experience, demonstrated server systems administration acumen, plus a superior, service-oriented approach.  

This role will participate in providing 24x7 on-call support for business critical systems.   

This flexible hybrid role allows for a blend of remote and on-site work, requiring presence on-site at least once a month, or as needed based on operational requirements. Please note, travel to the "home office" location is not reimbursed. Each employee will complete a FlexWork Agreement with their manager to outline expectations and ensure mutual understanding. These arrangements are periodically reviewed and may be adjusted or terminated as necessary.

Salary offers are based on a variety of factors including qualifications, experience, and internal equity. The full salary range for this position is $102,500- $227,7000 annually. The University anticipates offering a salary between the minimum and $150,000 annually.

Job Qualifications

  1. Demonstrated expert-level knowledge and experience supporting, maintaining and troubleshooting Linux and/or Windows operating systems
  2. Solid scripting skills in one of the following: shell scripts, Perl, Ruby, Python, Terraform
  3. Understanding of networking, load balancing principles and approaches to scaling out systems
  4. Experience designing, developing, testing, and deploying applications/ systems using proven or emerging technologies, in a variety of technologies and environments.
  5. Demonstrated ability to respond to customer needs and expectations in a supportive and professional manner, with attention to promptness and a focus on solutions to provide excellent customer service. 
  6. Demonstrated ability to prioritize and organize projects, determine and meet deadlines, and proactively communicate with others in a clear and concise manner. 
  7. Knowledge of standard security practices and procedures for server and network configurations.
  8. Demonstrated ability to create technical documentation that is clearly written, organized and accurate.
  9. Knowledge of Docker, Kubernetes and containers
  10. Experience with cloud technologies including AWS and Azure

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.