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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday - Friday: 8:00am - 5:00pm, hours may vary
Posted Date
04/01/2025
Salary Range: $25.6 - 36.33 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
23376

Primary Duties and Responsibilities

Under the direction of the manager, you will provide administrative services associated with a busy medical clinic. Act as a key patient contact in the appointment and registration desk area, following the world class practices of CI-CARE.  You will schedule patients using the electronic medical records system, collect and update demographics, perform insurance verification and authorizations as necessary. You will also greet and check-in patients and perform cash collections and ensure that proper procedures and policies are followed.  As an Administrative Assistant II, you will act as a liaison between the patients, providers, nursing staff, house staff and health system administration. Other duties as assigned by the manager.

Salary range: $25.60 - $36.33 Hourly

Job Qualifications

Required:

  • Excellent organizational skills to work in a multi-function office with minimal supervision.
  • Knowledge of CPT codes, ICD10, and performing insurance authorizations
  • Skill in writing concise, grammatically correct correspondence, reports and manuscripts.
  • Proper telephone etiquette.
  • Knowledge of medical terminology.
  • Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload, changes in assignment, pressures of deadlines and competing requirements.
  • Skill in interacting diplomatically with the public including patients, other health care providers and students.
  • Ability to handle sensitive material and information with confidentiality and discretion.
  • Ability to schedule and encounter patients with speed and accuracy using the electronic medical records system
  • Ability to meet and exceed the CI-CARE standards.
  • Ability to obtain authorizations in a timely manner
  • Ability to work occasional overtime
  • Ability to have flexibility in work schedules and locations as needed

Preferred:

  • Knowledge of UCLA policies and procedures and cash collections
  • Previous experience working in an outpatient clinic setting.

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.