Skip to content

Main menu. Press enter or space keys to expands and escape key to collapse

General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday - Friday 8:00am-5:00pm
Posted Date
04/29/2025
Salary Range: $29.42 - 42.14 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
24094

Primary Duties and Responsibilities

Under the general supervision of the office manager, in this role, you will:

 

  • Schedule and coordinate all follow-up appointments and cancellations for multiple locations.
  • Schedule research visits based on study schedules based on length of treatment and nurse to patient ratio.
  •  Block MD and treatment schedules in CareConnect when requested.
  •  Ensure valid authorization is obtained and attached to appointment.
  • Complete demographics in CareConnect,
  • Coordinate referrals with other offices and handle CareConnect In-Basket and email messages. 
  •  Work very closely with the Patient Communication Center, the physician liaisons and all providers  .
  •  Provide back up administrative support and triage calls
Salary Range: $29.42 - $42.14/Hourly .

Job Qualifications

 

Required

  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities
  • Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
  • Ability to creatively integrate competing demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
  • Ability to provide coverage for Community Clinics as assigned.
 
Preferred:
  • Knowledge of specific specialty practice and workflows
  • Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
  • Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
  • Familiarity and knowledge of authorization process & managed care programs

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.