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General Information

Work Location: Santa Monica, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8am-5pm
Posted Date
07/01/2025
Salary Range: $26.42 - 37.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
25408

Primary Duties and Responsibilities

We are seeking a proactive and customer-focused Administrative Assistant to join our Ophthalmology multi-specialty clinic in Santa Monica. This position plays a vital role in ensuring smooth insurance authorization processes and supporting our heavy call volume. Responsibilities include, but are not limited to:
  • Obtain authorizations and required documentation prior to appointments
  • Answer high volume of phone calls and assist with patient inquiries
  • Register patients and verify insurance coverage and eligibility
  • Collect patient payments and perform encounter registration in EMR systems
  • Obtain and upload outside records and referrals as needed
  • Provide front desk support

Salary Range: $26.42-37.49 Hourly

Job Qualifications

Required

  • Minimum of 2 years working in a medical office.
  • Familiarity with current patient billing practices and governmental programs to ensure reimbursement.
  • Experience scheduling patient appointments in computerized appointment scheduling system.
  • Excellent interpersonal skills which promote pleasant and effective communication with patients, staff and doctors.
  • Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager.
  • Working knowledge of medical terminology and diseases, as it applies to the eye.
  • Sufficient computer keyboard skills to perform appointment scheduling, encountering, emailing, and other related computer tasks.
  • Ability to prioritize tasks in a systematic manner to maximize efficiency.
  • Ability to work with frequent interruptions and to complete assignments in a timely manner.
  • Ability to work independently with minimal supervision.
  • Ability to multitask effectively.
  • Flexibility and adaptability given the dynamic nature of medicine and departmental needs.
  • The ability to interact calmly and effectively with providers, staff, as well as patients with difficult personalities.

 

Preferred

  • Two years’ experience working in a medical teaching institution.
  • Two years’ experience in ophthalmology practice setting.