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General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday - Friday, 8:30am - 5:30pm; hours may vary
Posted Date
09/22/2025
Salary Range: $30.36 - 43.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
26755

Primary Duties and Responsibilities

In this role, you will provide direct support to physicians and patients: 


Major duties include but are not limited to:  

  • Acting as a liaison for the patients and physicians in the practice.
  • Assisting patients in accessing service within the health system.
  • Facilitating communication with referring physicians.
  • Referring patients to appropriate resources.
  • Providing follow-up through telephone and EPIC/Care Connect

Salary Range: $30.36 – $43.49/hourly 

Job Qualifications

Required

  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
  • Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
  • Ability to creatively integrate competing demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
  • Ability to provide coverage for Community Clinics as assigned.

Preferred

  • Knowledge of specific specialty practice and workflows.
  • Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
  • Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
  • Familiarity and knowledge of authorization process & managed care program.