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General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8am-5pm
Posted Date
12/08/2025
Salary Range: $26.42 - 37.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
27742

Primary Duties and Responsibilities

Our UCLA Health Ronald Reagan Hospital is is seeking to hire a full-time Front Office Admin to support our Orthopedic Clinics.
  • Answering and directing central phone lines
  • Front desk duties (greeting, check-in, discharge, preparation of patient charts, etc.)
  • Patient scheduling, interviewing, encounter registration
  • Verifying insurance benefits and record benefit for finance review
  • Monitoring collection, quality control, and processing of charge documents
  • Updating referrals and new authorization dates and extended treatments
  • Other administrative duties as assigned
Please note, all employees are required to float or travel to all UCLA Orthopedic Clinics as assigned.
 
Salary range: $26.42/hr - $37.49/hr
 

Job Qualifications

  • Minimum 1 year work experience in a customer service environment
  • Working knowledge of Medi-Cal, HMOs, PPOs, third party payors, authorization and eligibility requirements and regulations
  • Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
  • Knowledge of medical terminology
  • Working knowledge of Orthopedic Surgery terminology (highly preferred)
  • Working knowledge of CPT and ICD-9 codes (preferred)
  • Knowledge of patient related policies and procedures
  • Knowledge of Microsoft Word, Windows, Outlook, and other PC Applications
  • Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
  • Skill in performing basic arithmetic operations
  • Sufficient typing skills
  • Strong communication skills
  • Ability to work part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public
  • Proficiency in speaking Spanish (highly preferred)

 

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.