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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday - Friday: 8:00am - 5:00pm, hours may vary
Posted Date
11/05/2024
Salary Range: $25.6 - 36.33 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
20404

Primary Duties and Responsibilities

As an Administrative Assistant II floater for the Department of Urology, responsibilities include answering, screening and responding to patient phone calls, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, assisting with obtaining insurance pre-certifications and referral authorizations, process requests for medical records, process medication refill requests, and assist with processing disability and return-to-work forms for patients. The AA II will travel and work at other UCLA Urology clinics throughout the community as assigned by the supervisor for coverage.


Salary Range: $25.60 - $36.33 Hourly

Job Qualifications

Required:

  • Demonstrated basic knowledge of physician office policies and procedures.
  • Demonstrated computer skills including word-processing, use of spreadsheets and data entry.  
  • Ability to communicate effectively with medical, nursing and administrative personnel, regulatory agencies and study sponsors.
  • Skill and experience in operating office machines including hospital based computer systems.
  • Skill and experience in composing clear and understandable written memos and reports using correct grammar.
  • Skill in prioritizing assignments to complete work in a timely and accurate manner. 
  • Skill in communicating with patients, families and referring physicians with diplomacy
  • Knowledge of basic medical terminology.
  • Familiarity with physician office billing procedures
  • Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy
  • Ability to work flexible hours and travel to department clinics, as assigned.

Preferred:

  • Knowledge of University’s Electronic Medical Record System 
  • Familiarity with physician office billing procedures.
  • Fluent in Spanish

 


As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.