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General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8am-5pm
Posted Date
10/02/2025
Salary Range: $26.42 - 37.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
26949

Primary Duties and Responsibilities

Join a fast-paced team in the Department of Ophthalmology's Glaucoma clinic! We’re looking for a proactive and personable individual to help create a seamless and welcoming experience for our patients. Responsibilities include, but are not limited to:

  • Answer and triage incoming telephone calls in a professional and timely manner
  • Manage patient messages from email or the EMR system 
  • Register patients and schedule appointments 
  • Check in/out patients and verify insurance and demographic information
  • Process referrals and authorizations

Salary Range: $26.42-37.49 Hourly

Job Qualifications

Required:

  • Skill in speaking clearly, distinctly, and pleasantly on the telephone to communicate with the public, patients, physicians, and scientists.
  • Ability to establish and maintain cooperative working relationship with staff, coworkers and the public, both on the telephone and in person.
  • Ability to handle multiple ongoing tasks.
  • Skill in prioritizing assignments to complete work in a timely manner.
  • Skill in working independently and following through on assignments with minimal direction.
  • Ability to write concisely and clearly, with appropriate spelling/
  • Ability to perform effectively under conditions of fluctuating workload.
  • Ability to use EMR system for scheduling and messaging.                                     

Preferred:

  • Understand basic ophthalmic terminology, and is familiar with signs and symptoms of various ophthalmic problems to answer patient questions and request urgent evaluation when indicated