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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday, 8:00am-5:00pm
Posted Date
03/31/2025
Salary Range: $25.6 - 36.33 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
22936

Primary Duties and Responsibilities

The Administrative Assistant II will act in a diversified position within the Department of Neurosurgery in the David Geffen School of Medicine.  This individual will act as a central key administrative assistant who will rotate and fulfill administrative duties and/or front desk duties, dependent on the needs and requirements of the department.  Duties are anticipated to change on a daily basis contingent on which Neurosurgeons office is in the highest need of assistance.  You will work in both a clinic, as a front desk position, and as an assistant in an administrative setting.  The Administrative Assistant will provide coordination of care, continuity, follow-up, and support for the patients and their families. Responsibilities include: answering, triaging and responding to patient phone calls, scheduling clinic appointments, pre and post scrubbing of clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, enter referrals and orders, assisting with obtaining insurance pre-certifications and referral authorizations, referral work queues, process requests for medical records, process medication refill requests, organize and maintain a computer calendar system, and assist with processing disability and return-to-work forms and various letters at patient and provider’s request. Other projects and administrative tasks will be assigned on an as needed basis.

Salary Range: $25.60 - $36.33/Hourly

 

Job Qualifications

Required:

  • High degree of adaptability.
  • Comfortable with changing work flows.
  • Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload.
  • Demonstrated basic knowledge of physician office policies and procedures.
  • Ability to establish and maintain cooperative and collaborative working relationship with medical, nursing and administrative personnel.
  • Ability to accept ambiguous circumstances and take action where answers to a problem are not readily apparent.
  • Skill in working independently and following through on assignments with minimal direction.
  • Working knowledge of patient related policies and procedures, as well as a thorough understanding of the University system.
  • Familiarity with physician office billing procedures.
  • Verbal and composition skills to convey detailed medical information
  • Working knowledge of PC including the following software:  Microsoft Word, Microsoft Outlook, Excel, Windows.
  • Skill speaking on a one to one basis with persons of various social, economic, and cultural backgrounds to obtain information and explain procedures.
  • Ability to perform with frequent interruptions.
  • Ability to prioritize workload when faced with changing deadlines.
  • Ability to make independent decisions.
  • Requires flexibility and conscientiousness.
  • Handle variable supervisors and be receptive to an unpredictable work schedule.
  • Ability to triage incoming calls with efficiency.
  • Able to handle variable Neurosurgeons calendars.
  • Requires responsibility of checking in nightly for next day’s assignment.


Preferred:

  • Knowledge of neurosurgical medical terminology to communicate effectively with physicians, nurses and other members of the health care community. Current knowledge of neurosurgical diagnosis, treatments, and terminology.
  • Knowledge of University forms and procedures. 
  • Knowledge of University’s Electronic Medical Record System .
 
 

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.