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General Information

Work Location: Santa Monica, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Mon-Fri 8:30am-5:30pm
Posted Date
11/26/2025
Salary Range: $26.42 - 37.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
27674

Primary Duties and Responsibilities

Under the direction of the Front Desk Supervisor, the Administrative Assistant II will provide a full range of reception and financial screening duties. Primary functions will include checking in and checking out patients, verifying patient demographics, updating insurances, collecting copays, cash reconciliation, scheduling follow up appointments, and providing after visit summary duties.

Job Qualifications

  • Knowledge and understanding of HIPAA Regulations, Policies and Procedures, including proper requirements needed for release of patient information.
  • Ability to interact, build and maintain rapport with outside referral providers.
  • Ability to resolve co-pay issues.
  • Demonstrated work experience in front desk or medical setting.
  • Oral communication skills to receive and convey information clearly and concisely.
  • Good communication and customer service skills
  • Interpersonal skills to interact effectively with staff, patients and public.
  • Ability to accurately file alphabetically and numerically.
  • Ability to count money and make change when accepting copays.
  • Ability to type with moderate speed and accuracy.
  • Working knowledge of a personal computer.
  • Ability to set priorities and organize workload to optimize efficiency.
  • Knowledge of medical records and medical terminology.
  • Demonstrated work experience in a community-based health clinic.
  • Ability to work in other areas as needed.