Skip to content

Main menu. Press enter or space keys to expands and escape key to collapse

General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday- Friday, 8am to 5pm
Posted Date
01/15/2026
Salary Range: $30.36 - 43.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
28242

Primary Duties and Responsibilities

Under the general supervision of the Manager, perform the functions of receptionist, pre-register all new patients, assess new patients for insurance pre-certification; encounter all patients using the Care Connect system, update demographic and insurance data as necessary; prepare billing and medical record documents for pt. visits; communicate with back office staff regarding problems and specific circumstances; collect charge documents on a daily basis and screen for completion; perform appointment scheduling tasks in the Care Connect  system for those physicians and clinics assigned; perform patient check out duties including obtaining authorization for further outpatient diagnostic studies and  scheduling appointments with other offices/departments; provide prompt and courteous telephone communications; assist in collection and collation of census data; schedule all outpatient clinic visits for all physicians who utilize the multidisciplinary center; and perform other duties as assigned by the Manager, Administrative Nurse or Supervisor.


Salary Range: $30.36- $43.49

Job Qualifications

  •  Ability to establish and maintain cooperative and collaborative working relationship with administrative, clinical and academic personnel. required
  •  Ability to accept ambiguous circumstances and take action where answers to a problem are not readily apparent. required
  •  Ability to use diplomacy and respect confidentiality in sensitive situations. required
  • Skill in working independently and following through on assignments with minimal direction. required
  • Experience with Care Connect. desired
  •  Skill in prioritizing assignments to complete work in a timely manner when there are changes in assignment, pressures of deadlines, competing requirements and heavy workload. required
  •  Knowledge of medical terminology to communicate effectively with physicians, nurses and other members of the health care community. required
  •  Oral and written communication skills to convey information clearly to patients, faculty and staff. required
  •  Working knowledge of patient-related policies and procedures, as well as a thorough understanding of the University system. desired
  •  Knowledge of the hospital computer system for appointment scheduling, pre-registration. desired
  •  Ability to deal with patients from diverse backgrounds, referring physicians, clinic staff, insurance companies, the media, government agencies and other groups in a professional, diplomatic and compassionate manner whether by phone or in person. required
  • Typing skills sufficient to input verbal or written data with accuracy and speed. required
  •  Ability to work with frequent interruptions. required
  •  Knowledge and skills to apply appropriate business telephone etiquette on multi-line phones. required