Primary Duties and Responsibilities
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Serve as a Receptionist, Image Librarian and limited Scheduler. Incumbents are responsible for a full complement of Radiology front-end processes including Reception, Image Library, Onsite Scheduling rescheduling and canceling appointments. Reception duties include the registration/arrival of patients; obtain clinical information pertinent to the scheduled exams; collect cash/insurance and authorization information. Digital Librarian duties include digitization of hardcopy images; create hardcopy and/or CDs of images; and retrieve comparison studies. Uploading cd’s and processing LILA’s. Scheduling duties as required for add-on, reschedule .cancel and follow-up appointments. The Administrative Assistant demonstrates maximum flexibility and multitasking capabilities while working with staff as a team. Ability to rotate to existing Radiology Areas
Job Qualifications
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- Strong interpersonal and communication skills. Ability to interact appropriately and congenially with staff, faculty, fellows, residents and patients.
- Ability to establish comfortable relationships with patients and their family member.
- Ability to independently make decisions in the absence of superiors.
- Ability to adjust to changing priorities, frequent interruptions, deadlines, emergencies and heavy workload.
- Strong working knowledge of personal computers, HIS, RIS, LORAD, PACSCUBE CD Burner, Array Digitizer
- Skill in typing with accuracy and moderate speed.
- Ability to use mathematical skills to efficiently analyze various pertinent data related to workload and finance.
- Medical terminology to a level permitting accurate preparation of scheduling patient procedures interacting with physicians, patients and staff.
- Basic organizational skills to ensure a workable efficient office including organization schedules, electronic and paper records and files.
- Skill in analyzing information or situations to define a problem, identify relevant concerns, formulate logical and objective conclusions and alternatives.
- Ability to handle confidentiality issues with tact and diplomacy.
- Ability to read and write correspondence and reports of a business nature using proper grammar, punctuation and syntax.
- Basic organization skills to ensure a workable, efficient office operation.
- Working knowledge of hospital/billing forms and the ability to explain services and charges to patients and/or family.
- Skill in quickly assimilating and retaining a large body of financial screening and patient registration information.