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General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday, 8:00am-5:00pm
Posted Date
11/13/2025
Salary Range: $30.36 - 43.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
27424

Primary Duties and Responsibilities

In this role you will provide vital administrative support to the Kidney Transplant Program. Key responsibilities include but are not limited to:

  • Screen and manage program-related calls.

  • Schedule and coordinate outpatient procedures for transplant evaluations and re-evaluations.

  • Prepare, organize, and maintain patient charts and records.

  • Support transplant list maintenance, patient re-evaluations, and outpatient clinic operations.

  • Perform administrative tasks such as typing, faxing, and record maintenance for the Transplant Program.

  • Assist nurse coordinators with administrative duties.

  • Provide coverage for other administrative staff as needed.

  • Support process improvement initiatives and maintain accurate documentation within the EMR system.

  • Consistently deliver CICARE World Class Care standards in all interactions with patients, families, and colleagues.

  • Comply with all hospital and departmental policies and procedures

Salary Range: $30.36-$43.49/hourly

Job Qualifications

Required:

  • Detailed knowledge of hospital admissions/registration procedures
  • Knowledge of third party insurances, government programs and other insurance agencies for purposes of obtaining any necessary authorizations for treatment
  • Experience working in a medical setting
  • Ability to research medical diagnosis and procedure codes in CPT Code book and ICD-9_CM code book
  • Recent patient registration and appointment scheduling experience
  • Ability to deal with patients from diverse backgrounds, referring physicians, clinic staff, insurance companies, the media, government agencies and other groups in a professional, diplomatic and compassionate manner whether by phone or in person
  • Knowledge of medical terminology to communicate effectively with physicians, nurses and other members of the health care community
  • Skill in prioritizing assignments to complete work in a timely manner when there are changes in assignment, pressures of deadlines, competing requirements and heavy workload
  • Skill in following through on assignments to completion
  • Ability to use diplomacy and respect confidentiality in sensitive situations
  • Ability to accept ambiguous circumstances and take action where answers to a problem are not readily apparent
  • Ability to establish and maintain cooperative and collaborative working relationship with administrative, clinical and academic personnel
  • Oral and written communication skills to convey information clearly to patients, faculty and staff
  • Demonstrated excellent interpersonal skills, customer service skills, time management and organizational skills
  • Knowledge and skills to apply appropriate business telephone etiquette on multi-line phones
  • Ability to maintain confidentiality on patient and physician issues
  • Proficiency with Microsoft Word & PC and access database systems
  •  Skill in performing basic arithmetic operations; maintaining statistics and performing cashiering functions

Desired:

  • Experience with UCLA EHR (Care Connect)
  • Working knowledge of patient-related policies and procedures, as well as a thorough understanding of the University system
  • English/Spanish bilingual oral communications skills to conduct admission/registration interviews