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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday - Friday, 9:00am - 6:00pm
Posted Date
05/07/2025
Salary Range: $25.6 - 36.33 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
23591

Primary Duties and Responsibilities

UCLA Health is seeking a detail-oriented and organized Administrative Assistant II to support the FPG Support Services team as the Right Fax Administrator. In this high-volume administrative role, you will be responsible for receiving, reviewing, and accurately routing over 2,500 faxed documents daily to more than 50 internal departments across a complex and decentralized health system.

Responsibilities include:

  • Serve as the primary Right Fax Administrator by filtering, reviewing, and analyzing incoming correspondence.
  • Identify and appropriately route documents from billing, medical groups, Medicare Advantage, and financial departments.
  • Utilize CareConnect (EHR) modules including billing, Tapestry, and registration to research and validate document destinations.
  • Apply knowledge of HIPAA regulations and patient confidentiality in every interaction.
  • Communicate with internal leadership and external entities (e.g., hospitals, insurance companies, health plans) to resolve routing issues.
  • Collaborate with department leadership to address process inefficiencies and improve operational workflow.
Salary Range: $25.60-$36.33/hour

Job Qualifications

We’re seeking a detail-oriented, self-directed individual with:

  • Previous mailroom experience, required
  • Working knowledge of Microsoft Office
  • Knowledge of billing information and claim forms
  • Experience working in the SMS Signature system
  • Proficiency in MS Office
  • Strong communication skills
  • Ability to interface professionally with all levels of the organization
  • Ability to work under pressure in a fast-paced environment
  • Ability to handle concurrent tasks with minimal supervision
  • Previous front office experience – Preferred
  • Ability to lift up to 35 lbs

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.