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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday - Friday: 9:00am - 6:00pm
Posted Date
11/20/2024
Salary Range: $25.6 - 36.33 Hourly
Employment Type
2 - Staff: Career
Duration
indefinite
Job #
20677

Primary Duties and Responsibilities

Provide administrative and patient care support to our Primary and Specialty Care clinics in Downtown LA, including tasks such as: 

  • Assist in coordinating patient flow throughout the clinic, from registration to discharge.  
  • Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. 
  • Answering appointment lines and taking phone messages as appropriate, providing Physicians with quality messages.  
  • Get message to physician in appropriate manner whether by CareConnect, In-Basket, fax, e-mail or via pager. 
  • Return patient related messages as requested by physicians.   
  • Schedule new patient, consultation and follow-up appointments through the Care Connect appointment scheduling system. 
  • Collect and/or verify appropriate demographic, authorization and insurance information on all patients and record using Care Connect. 
  • ICAP Scanning/medical records request.

Salary Range: $25.60 - $36.33 hourly

 

 

 

 

 

Job Qualifications

Required:

  • Ability to communicate professionally and effectively with physicians and staff in a high volume setting. 
  • Excellent organizational skills and ability to prioritize assignments. 
  • Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules. 
  • Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center. 
Preferred: 
  • Skill in using a PC with associated programs including Word, Excel, and Email. 
  • Knowledge of major medical insurance plans and types of coverage provided. 
  • Skill in demonstrating work experience with a database computer program. 
  • Knowledge of medical terminology.