Primary Duties and Responsibilities
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UCLA Health is seeking a detail-oriented Administrative Assistant to support the executive leadership of the Managed Care Operations team. Reporting directly to the Director of Managed Care Operations, this role plays a key part in ensuring the efficiency and effectiveness of daily departmental operations, including Claims, Configuration, Provider Relations, Member Services, Quality Management, Credentialing, and Compliance.
The Administrative Assistant will coordinate high-level schedules, facilitate meetings, manage sensitive documentation, and serve as a liaison between internal departments and external partners. This role demands strong independent judgment, discretion, and the ability to manage a fast-paced workload while supporting strategic initiatives and process improvements.
In this role, you will:
- Manage complex calendars and prepare meeting materials for executive leadership
- Coordinate and facilitate internal/external meetings, anticipating needs, attending meetings, preparing minutes, and managing expectations
- Independently compose business correspondence, agendas, and reports ensuring efficiency with security and controls
- Work collaboratively with stakeholders assisting with special projects, process improvement efforts, and data analysis
- Interface with internal departments and external stakeholders to resolve issues and manage communications
- Demonstrates initiative and pursues opportunities for improving departmental functioning
- Address unexpected issues by analyzing the situation and developing effective solutions
- Provide onboarding support, office logistics, and maintain team records and distribution lists
- Serve as the key administrative resource for Managed Care leadership and their direct reports
- Prepare necessary travel, when necessary
Salary Range: $29.42 – $42.14 hourly
Job Qualifications
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We’re looking for a proactive and organized administrative professional with:
- High school diploma and/or equivalent experience
- Minimum of 3–5 years of demonstrated experience supporting administrative functions at the executive level in a fast-paced organization, required
- Effective communication and interpersonal skills to interface with department leaders, medical staff, and internal/external partners
- Technical proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and web applications
- Some experience with EHR systems are helpful but not required
- Strong organizational skills and the ability to manage fluctuating priorities and deadlines
- Familiarity with medical terminology and experience supporting healthcare operations
- Writing and editing skills to prepare accurate business correspondence and reports
- Ability to work independently with minimal supervision and handle confidential materials with discretion
- Strong problem-solving, critical thinking, and project coordination capabilities
- Commitment to delivering exceptional service and supporting a collaborative team environment