Primary Duties and Responsibilities
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The Semel Institute is seeking to hire a full time Administrative Officer II to work as one of the Administrator of the Hispanic Neuropsychiatric Center of Excellence. The Hispanic Neuropsychiatric Center of Excellence houses 4 specific programs: The Spanish Speaking Psychosocial Clinic, The Cultural Neuropsychology Program, Social Justice in Neuropsychology Program and the BASIC-T. In this role you will provide oversight for the day-to-day operations of the different programs within the clinics by assisting the administrative assistants who are currently in each program.
Duties include responsibility for:
- Daily Administrative Operations
- Financial Management, including management of contracts, grants and interagency collaborations.
- Performance Improvement & Compliance
- Patient Customer Service & Clinic Administration
- Human Resources Liaison duties.
- Institutional and/or professional standards.
Job Qualifications
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- Bachelor's degree or equivalent experience
- A minimum of 5 years of experience
- Excellent written, verbal communication skills in both English and Spanish (Bilingual and Biliterate).
- Previous experience working with the Latine community and demonstrated track record of working in a culturally responsive manner.
- Skilled in planning and administering multiple programs in a highly complex clinic-, teaching-, and research-oriented environment.
- Ability to create and develop new programs and services.
- Excellent organization skills to prioritize multiple projects and meet all deadlines.
- Ability to establish and maintain positive working relationships with faculty, staff, trainees, patients, outside vendors, campus departments, etc.
- Accounting skills to plan, prepare, analyze and complete revenue and expense budgets.
- Skill in collecting and integrating information from a variety of sources.
- Skillin negotiating and exchanging information to solve problems and make improvements.
- Ability to judge quickly what an issue is and take appropriate action.
- Ability to apply independent problem solving, knowing when to request assistance and when independent action is needed.
- Expertise, knowledge and experience in managing complex clinical operations.
- Knowledge of psychiatric and medical terminology.
- Ability to establish rapport, handle distressed, confused and/or hostile patients.
- Demonstrate excellent communications with all levels of customers.
- Skill in analyzing information, problems, procedures and situations on a meta-level to define problem or objective, identify relevant concerns/factors and identify patterns, tendencies, relationships, formulate logical and objective conclusions and recognize and recommend alternatives and their implications.