Primary Duties and Responsibilities
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Under supervision of Center Director and Clinical Director, this role functions as a team member of a Simms Mann Center, providing comprehensive psychosocial care to patients with cancer and their families, providing direct case management, resource navigation, and direct care delivery. Provides culturally-competent direct social work services, including assessment, intervention, and recommendations to individual patients and their families often from marginalized, sociodemographically under represented, and under-resourced areas.
The Care Coordinator will be viewed as the primary source of informational support with regard to resources. This role participates in interdisciplinary activities, complies with departmental standards regarding attendance, documentation, continuous quality improvement, statistics, departmental policies and procedures, and follows the Code of Ethics. Identifies patients, responds to referrals and meets the wide range of needs of the Simms/Mann, transitional and Bowyer oncology patients. Provides referrals for economic, psychological, social, hospice, and home health care as needed. Provides comprehensive resources and facilitation of access to resources for various psychosocial stressors and needs. The Care Coordinator will focus on providing essential assistance to patients with regard to transition of care into the community, working closely with their primary clinician, addressing variables that will help improve overall quality of life and reacclimation into their community.
In addition, the Care Coordinator responsibilities include, but are not limited to: charting all contacts in an electronic medical record, working in a complex medical system and assists patients in navigating that system, provides other related services that promote the Simms Mann Center and improve the quality of life of the patient and family touched by cancer, develops a thorough familiarity with Simms Mann Center and community resources in order to help patients locate what they need, administers/utilizes screening tools to develop appropriate interventions and resources, participates in program evaluation and development, works with other oncology professionals to promote quality of life of patients. They will also update and screen the Center's resource referral network and website and select appropriate information, websites and resources to be made accessible to patients. The Care Coordinator is expected to participate in program development and participate in training of interns and volunteers.
Additional responsibilities as needed, including but not limited to, serving in clinical consultant role for California End of Life Act as per UCLA policy, travel to multiple UCLA oncology clinics, and conducting a therapeutic support groups.
Salary Range: $108,451.00 – 129,623.00 Annually
Job Qualifications
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Required:
- Master’s degree in social work and licensed in California (LCSW).
- Knowledge of psychosocial and other rehabilitation related problems that arise in individuals with cancer at all phases of their disease and treatments. Knowledge of the extensive resources available in the community for patients impacted by cancer. Experience navigating or helping people navigate medical clinic, insurance, and social services.
- Knowledge of the most common cancers (e.g. breast, colon, prostate, lung and gynecologic) and their treatments.
- Knowledge of psychosocial distress screening instruments. Ability to formulate assessments of psychosocial needs of individuals with cancer. Ability to put these skills to use.
- Skills and knowledge to assess, identify and connect to appropriate psychosocial support resources and interventions.
- Skills required to facilitate family communication, and acute assessment of psychosocial needs of patients and loved ones.
- Skill in using computer database software to maintain and update resource referral network, all patient tracking, rehabilitation needs using software such as an Electronic Medical Record such as CareConnect with appropriate class work.
- Ability to identify referral sources and to provide referrals for economic, psychosocial and home health care programs.
- Knowledge and ability to function as a team member, working with other staff social workers and clinicians to develop patient groups, lectures and other programs.
- Skill in completing and entering patient notes, tracking forms and consultation notes at appropriate intervals into database.
- Ability to understand the mission of the Simms/Mann – UCLA Center for Integrative Oncology and to implement its objectives for the delivery of patient care.
- Ability to function as a team member.
- Ability to adapt to changing priorities including seeing patients at multiple sites, under various conditions, without a specific office.
- Ability to synthesize ideas to solve problems.
- Interpersonal skills to interact effectively with patients and medical staff including physicians and nurses to function as a team member.
- Ability to convey warmth and caring in interpersonal interactions with patients and other members of the team.
- Knowledge of IBM-compatible computers -facility with Windows and the Internet.
- Demonstrated ability in searching the Internet and in determining appropriateness of cancer-related information found on the Internet for patient use
- Ability to provide clinical knowledge to less experienced clinicians including developing didactic trainings, evaluating students, field instructor accreditation.
Preferred:
- Experience and knowledge working with medical patients in outpatient and/or inpatient medical environments with some exposure to oncology.
- Experience working as a liaison with inpatient/outpatient units and community agencies. Ability to collaborate with external community resources to enhance the referral network for patients in Hem/Onc.
- Knowledge of bereavement and the impact of grief during assessments.
- Knowledge, skill and ability to work autonomously using specific software programs such as Word, Excel, Outlook and any other programs for EMR.
- Familiarity with CareConnect or other EPIC-based electronic medical record software.