Primary Duties and Responsibilities
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The Department of Psychiatry is seeking to hire a full-time Clinic Coordinator to join the Medical Psychology Assessment Clinic (MPAC). The MPAC’s specialty clinic that offers psychological and neuropsychological assessment for children, adults, and geriatric patients. duties include:
- Responsible for patient interviewing and encounter registration
- Obtaining all financial and demographic information from patients
- Accurately encounter patients utilizing proper Care Connect functions
- Verifying insurance benefits and accurately record benefits for finance review
- Reviewing accounts for change in status and re-verify benefits and/or authorization
- Scheduling and confirming patients appointments
- Front desk duties (triage calls, greet and check-in patients)
- Other duties as assigned
Salary: $29.42/hr - $42.14/hr
Job Qualifications
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Knowledge of basic psychiatric terminology
Previous experience in a mental health office setting
Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
Working knowledge of benefits, Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations
Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications
Skill in performing basic arithmetic
Ability to work independently and exercise appropriate decisions with minimum supervision
Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds
Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public
Skill in organizing and prioritizing assignments