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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday - Friday, 8:00am-5:00pm
Posted Date
06/04/2025
Salary Range: $29.42 - 42.14 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
24678

Primary Duties and Responsibilities

The Semel Institute for Neuroscience and Human Behavior is seeking to hire a full-time Clinic Coordinator to join the Department of Psychiatry. You will be responsible for monitoring the Psychiatry Outlook mailbox for scheduling requests. Primary duties include:

  • Front desk duties (triage calls, greet and check-in patients)
  • Responsible for patient interviewing and encounter registration
  • Obtaining all financial and demographic information from patients
  • Accurately encounter patients utilizing proper Care Connect functions
  • Explaining in the NPBHS procedures and necessary information to patients including required authorization and estimated liability
  • Verifying insurance benefits and accurately record benefits for finance review
  • Reviewing accounts for change in status and re-verify benefits and/or authorization
  • Scheduling and confirming patients appointments
  • Other duties as assigned

Salary: $29.42/hr - $42.14/hr

Job Qualifications

  • Knowledge of basic psychiatric terminology
  • Knowledge of NPBHS and Medical Enterprise supported services, Care Connect (EPIC) systems.
  • Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations
  • Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications
  • Skill in performing basic arithmetic.
  • Ability to work independently and exercise appropriate decisions with minimum supervision.
  • Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds.
  • Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public.
  • Skill in organizing and prioritizing assignments
  • Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations. 
  • Ability to perform the functions of patient encounters, registration and appointment scheduling using a computerized system.


As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.