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General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Fully Onsite, Monday-Friday 8am-5pm
Posted Date
04/23/2026
Salary Range: $26.42 - 37.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
30008

Primary Duties and Responsibilities

The Department of Psychiatry and Biobehavioral Science is seeking to hire a full-time Clinic Scheduler to join the Neuromodulation Division. The Division integrates the work of experts from across the campus to develop new approaches to understanding the brain, and new treatments for psychiatric and neurological disorders. Primary duties include:
  • Answering and directing central phone lines
  • Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
  • Patient scheduling, interviewing, encounter registration
  • Verifying insurance benefits and record benefits for finance review
  • Monitoring collection, quality control, and processing of charge documents
  • Updating referrals and new authorization dates and extended treatments
  • Other administrative duties as assigned

Salary range: $26.42/hr - $37.49/hr

Job Qualifications

Prior experience working in a medical setting support service role
Working knowledge of Medi-cal, HMO’s, PPO’s, third party payors, authorization and eligibility requirements and regulations 
Knowledge of basic psychiatric terminology (preferred)
Strong customer service experience
Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
Knowledge of patient related policies and procedures (preferred)
Knowledge of Microsoft Work, Windows, Outlook, and other PC applications
Knowledge of NPBBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
Skill in performing basic arithmetic operations
Sufficient typing skills
Strong communication skills
Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.