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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday - Friday, 8:00am - 5:00pm
Posted Date
06/25/2024
Salary Range: $28.23 - 40.44 Hourly
Employment Type
2 - Staff: Career
Duration
indefinite
Job #
17334

Primary Duties and Responsibilities

 Major duties include but are not limited to:  

  • Acting as a liaison for the patients, outside referring physicians, faculty, and residents/fellows in the practice.
  • Assisting patients in accessing and coordinating surgical service within the health system. 
  • Facilitating communication with referring physicians.
  • Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.
  • Manage a high volume of patient messages entering via multiple avenues.  
  • Assist with Patient check-in and cash collection
Salary Range: $28.23 - $40.44/hourly

Job Qualifications

Required

  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities
  • Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
  • Ability to creatively integrate competing demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

Preferred:

  • Knowledge of specific specialty practice and workflows
  • Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
  • Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.

·    Familiarity and knowledge of authorization process & managed care programs

·     Familiarity and knowledge of Mohs, excision/procedure scheduling and/or coordinating

·      Knowledge of medical terminology