Primary Duties and Responsibilities
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There’s nothing more exciting and rewarding than being able to make a significant, positive difference in someone’s life. At UCLA Health, you’ll experience this joy every day while also enjoying the positive, supportive, and collaborative environment. Join us and find out for yourself.
As our Front Desk Administrative Assistant, you will serve as a welcoming first point of contact for patients while providing essential administrative and patient care support to the Migraine Clinic within the UCLA Health Neurology Department. In this front-office role, you will coordinate patient flow throughout the clinic, from registration and appointment management to discharge, while assisting with scheduling, insurance verification, and other administrative functions that contribute to an efficient clinic operation and an exceptional patient experience.
Hourly range: $26.42–$37.49
Job Qualifications
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Required:
- Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
- Excellent organizational skills and ability to prioritize assignments
- Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
- Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center
Preferred:
- Skill in using a PC with associated programs including Word, Excel, and Email
- Skill in demonstrating work experience with a database computer program
- Knowledge of major medical insurance plans and types of coverage provided
- Knowledge of medical terminology
- Minimum of 1 year of healthcare experience.
As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.