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General Information

Work Location: Santa Monica, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday through Friday; 8:00am to 5:00pm
Posted Date
06/03/2025
Salary Range: $5733.33 - 11750 Monthly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
23427

Primary Duties and Responsibilities

Under the general supervision of the Operations Manager and Clinical Director, the Ambulatory Care Administration Supervisor 1 oversees daily front desk operations and provides leadership to the administrative team within the Department of Radiation Oncology. Key responsibilities include supervising front office staff, supporting physicians and clinical teams, and ensuring efficient scheduling, registration, insurance and authorization processing, and patient navigation.

The incumbent will promote clear and professional communication across all levels, foster a collaborative and high-performing team environment, and support the development and growth of staff to align with departmental goals and maintain strong morale.

Salary: $5,733.33 - $11,750 monthly 

Job Qualifications

Required:

  • Ability to establish and maintain cooperative and collaborative working relationships with administrative, clinical, and academic personnel.
  • Ability to establish and maintain cooperative relationships with staff, physicians, administrators, patients, and visitors.
  • Skill in prioritizing assignments to complete work in a timely manner when there are changes in assignment, pressures of deadlines, competing requirements, and heavy workload.
  • Oral and written communication skills, plus knowledge of medical terminology to convey information clearly to patients, faculty, and staff.
  • Working knowledge of patient-related policies and procedures, as well as thorough understanding of the University system.
  • Working knowledge of various types of various third party payers (PPO, POS, managed care, Medicare, Medicaid, pre-authorization, pre-certification, workmen’s comp, etc.)
  • Ability to deal with patients, referring physicians, clinic staff, insurance companies, the media, government agencies, and other groups in a professional, diplomatic, and compassionate manner via the telephone or in person.
  • Demonstrated supervisory skills including hiring, training, evaluating performance, counseling, initiating corrective action, detecting personnel action, delegating responsibility, and organizing workflow to accomplish established objectives
 

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.