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General Information

Work Location: Santa Monica, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday through Thursday, 9:00AM-8:00PM
Posted Date
09/05/2024
Salary Range: $29.42 - 42.14 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
18308

Primary Duties and Responsibilities

UCLA Health’s Santa Monica Hospital is seeking to hire a full-time Front Desk Assistant to join our Orthopedic Walk-In Clinic. Primary duties include:

  • Answering and directing central phone lines
  • Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
  • Patient scheduling, interviewing, encounter registration
  • Verifying insurance benefits and record benefits for finance review
  • Monitoring collection, quality control, and processing of charge documents
  • Updating referrals and new authorization dates and extended treatments
  • Other administrative duties as assigned
Salary range: $29.42/hr - $42.14/hr

Job Qualifications

Working knowledge of Medi-cal, HMO’s, PPO’s, third party payors, authorization and eligibility requirements and regulations

Knowledge of medical/Orthopaedic Surgery terminology

Knowledge of CPT and ICD-10 codes

Minimum 1 year of working in a customer service environment  

Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system

Knowledge of patient related policies and procedures

Knowledge of Microsoft Work, Windows, Outlook, and other PC applications

Knowledge of NPBBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)

Skill in performing basic arithmetic operations

Sufficient typing skills

Strong communication skills

Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public