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General Information

Work Location: Encino, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Wednesday, 8:15 am - 5:15 pm, Friday, 8:15 am - 5:15 pm & Saturday, 8:30 am - 5:00 pm
Posted Date
11/12/2025
Salary Range: $26.42 - 37.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
27492

Primary Duties and Responsibilities

In this position, you will provide administrative and patient care support at the Encino Primary Care office. Primary duties include but are not limited to:

  • Assist in coordinating patient flow throughout the clinic, from registration to discharge and work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. 
  • Act as a key patient contact in the appointment and registration desk area, following the world class practices of CI-CARE.  
  • Schedule patients using the electronic medical records system, collect and update demographics, perform insurance verification and authorizations as necessary. 
  • Greet and check-in patients and perform cash collections and ensure that proper procedures and policies are followed. 
  • Act as a liaison between the patients, providers, nursing staff, house staff and health system administration. 
  • Other duties as assigned by the manager. 
Salary Range: $26.42 - $37.49/hourly 

Job Qualifications

Required:

  • Ability to communicate professionally and effectively with physicians and staff in a high-volume setting.
  • Excellent organizational skills and ability to prioritize assignments.
  • Skill in efficiently and accurately facilitating the appointment making process.
  • Demonstrated ability to be punctual and maintain a satisfactory attendance record.
  • Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
  • Skill in speaking clearly and using proper grammar.

Preferred:

  • Knowledge of major medical insurance plans and types of coverage provided.
  • Skill in using a PC with associated programs including Word, Excel, and Email.
  • Skill in demonstrating work experience with a database computer program.
  • Knowledge of medical terminology.