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General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8:00am-5:00pm
Posted Date
09/03/2025
Salary Range: $30.36 - 43.49 Hourly
Employment Type
2 - Staff: Career
Duration
indefinite
Job #
26451

Primary Duties and Responsibilities

Under the general supervision of the office manager, in this role, you will:

  • Schedule and coordinate all follow-up appointments and cancellations for multiple locations.
  • Schedule research visits based on study schedules based on length of treatment and nurse to patient ratio.
  •  Block MD and treatment schedules in CareConnect when requested.
  •  Ensure valid authorization is obtained and attached to appointment.
  • Complete demographics in CareConnect,
  • Coordinate referrals with other offices and handle CareConnect In-Basket and email messages. 
  •  Work very closely with the Patient Communication Center, the physician liaisons and all providers  .
  •  Provide back up administrative support and triage calls
Salary Range: $30.36 - $43.49/Hourly .

Job Qualifications

Required

  • Ability to creatively integrate competing demands into a productive working environment.

  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

  • Experience with financial clearance of authorizations, referrals, and or insurance verification. 

  • Ability to provide coverage for Community Clinics as assigned.


Preferred:

  • Experience in Gastroenterology,

  •  Experience in surgical procedure scheduling, and or surgery care coordination

  • Knowledge of specific specialty practice and workflows

  • Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.

  • Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.

  • Familiarity and knowledge of authorization process & managed care programs