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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Flexible Hybrid
Work Schedule
Monday-Friday, 8:00am-5:00pm PST
Posted Date
01/17/2025
Salary Range: $68800 - 141000 Annually
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
21643

Primary Duties and Responsibilities

We are seeking a Health Services Program Manager that will play a pivotal role in driving the success of key initiatives for the UCLA Health Medicare Advantage Health Plan. In this role, you will: 

• Oversee the planning, execution, and evaluation of programs designed to meet CMS and NCQA requirements, address member needs, and achieve organizational objectives

• Collaborate closely with interdisciplinary teams and stakeholders, fostering a culture of transparency, teamwork, and innovation to ensure the seamless delivery of impactful programs

• Set clear goals, track progress, address challenges, and maintain the highest quality standards, ensuring programs align with UCLA Health’s mission to enhance the care experience and overall health outcomes for our members

 Salary Range: $68,800-$141,000

Job Qualifications

We are seeking a dedicated and results-driven individual with:

• Bachelor’s degree in related area and/or equivalent experience/training
• Project Management Professional (PMP) or Certified Professional in Healthcare Quality (CPHQ), preferred
• Master’s degree in health services administration, business administration, or public health, preferred
• 3-5 years of experience in healthcare program management, ideally within a Medicare Advantage plan or health insurance setting, preferred
• In-depth knowledge of Medicare Advantage operations, NCQA Standards, CMS Star Ratings, and health services program requirements
• Proven experience managing cross-functional projects with multiple stakeholders
• Strong project management skills with the ability to develop and execute complex program plans, manage timelines, and meet deadlines
• Excellent report writing and presentation skills.
• Strong analytical abilities to interpret data, identify trends, and implement quality improvement action plans
• Proficiency in Microsoft Office Suite and project management software; experience with healthcare data analytics tools is a plus



As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.