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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8am-5pm
Posted Date
10/21/2024
Salary Range: $102500 - 227700 Annually
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
19857

Primary Duties and Responsibilities

Play a key role in the delivery of world-class patient care. Drive performance improvement throughout an award-winning health system. Take your career in an exciting new direction. At UCLA Health, you can do all this and more.

As our Performance Excellence Specialist, you will help advance operational and clinical improvement within the UCLA Health System by serving as a project manager, facilitator, consultant, analyst, coach and mentor. You’ll facilitate problem assessment, data compilation/analysis, team development, metrics design, and improvement implementation efforts. Using Lean, Value-Based Care Redesign and other approaches, you will support performance improvement while implementing the active daily management approach to sustain performance. You will support the continued execution and development of the UCLA ValU initiative, focusing on improving clinical outcomes, the patient experience, and reducing cost. Performance Excellence’s mission embodies the UCLA Health mission “To deliver leading-edge patient care, research, and education:”

  • To improve the patient experience by building continuous improvement skills throughout the organization via training and hands-on opportunities
  • Facilitate lean process improvement projects throughout UCLA Health
  • Maintain and continuously improve the "UCLA Way"

Salary Range: $102,500 - $227,700/annually

Job Qualifications

For this high-profile role, we’re seeking a driven and innovative change agent with:
  • Bachelor's degree, required
  • Masters Degree in Business, Nursing, or Healthcare Administration, highly desired
  • Three or more years of increasingly responsible experience in hospital management or hospital consulting
  • A proven track record in clinical operations, clinical program development, planning, and process improvement
  • In-depth knowledge of all elements of health care delivery
  • Understanding of patient and community needs
  • Expertise in patient care delivery, accreditation standards and the development and management of operational and capital budgets
  • Ability to effectively integrate functions to achieve business plans
  • A passion for quality, customer-centeredness, productivity and continuous improvement
  • Strong leadership skills, including the ability to develop a superior management team
  • Exceptional interpersonal and problem-solving skills 

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.