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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8:00am-5:00pm; occasional weekends and holidays
Posted Date
04/07/2025
Salary Range: $32.56 - 49.35 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
23594

Primary Duties and Responsibilities

Under the direct supervision of the Bowyer Treatment and Oncology Center Director and Practice Manager, the Operations Coordinator is responsible for organizing aspects of clinic operations and projects as assigned. The incumbent will apply acquired job skills, policies, and procedures to manage their assignments, coordinate work with teammates, and exercise judgment within defined guidelines and practices to determine appropriate action. Operations Coordinators monitor daily activities including clerical activities, authorizations, scheduling, and referral coordination. In addition, the incumbent is expected to support the Practice Manager and Director in overseeing staff performance by ensuring compliance with policies and regulations, completing audits, training new administrative staff, and being a resource for staff when patients have complaints, or when complex questions arise in clinic. Incumbent provides coverage for staff absences.

 
Salary Range: $32.56-$49.35/hourly
 

Job Qualifications

Required:

  • At least two years scheduling or authorization experience
  • Previous demonstrated leadership experience in a busy, complex outpatient setting 
  • Skill in analyzing information, problems, situations and procedures to define objectives, identify pattern and formulate conclusions 
  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities 
  • Strong interpersonal skills for effective collaborations and problem solving with all levels of management, staff, providers, and fellows from various social, cultural and economic backgrounds
  • Skill in verbal communications to clearly convey complex problems and proposals in both formal and informal situations 
  • Ability to creatively integrate competing demands of a multi-specialty setting into a productive working environment 
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health 
  • Ability to work overtime in cases of emergency
Preferred:
  • At least one year of oncology experience 
  • Knowledge to schedule patient appointments and encounter patients using CareConnect/EPIC  
  • Working knowledge of research-oriented patient care systems 
  • Working knowledge of University policies and procedures to appropriately manage accounting systems, cashiering, risk management and personnel 

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.