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General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Flexible Hybrid
Work Schedule
Monday - Friday, 9:00am-5:30pm PST
Posted Date
06/26/2025
Salary Range: $30.47 - 47.85 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
25276

Primary Duties and Responsibilities

As a Patient Authorization Representative, you will be responsible for:

  • Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
  • Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
  • Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
  • Informing patients of their financial responsibility
  • Answering a busy phone system
  • Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives

Salary range: $29.53 - $46.37 Hourly

Job Qualifications

We’re seeking a flexible, customer-focused, detail-oriented individual with:

  •   Experience with pharmaceutical/medical insurance verification and authorization
  •   Excellent communication, interpersonal, organizational, prioritizing and analytical skills
  •   Working knowledge of third-party payor verification terminology
  •   Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
  •   Computer proficiency with Word, Excel, and CareConnect system
  •   Experience with medical office procedures, including scheduling appointments