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General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Flexible Hybrid
Work Schedule
Monday-Friday, 9:00am-5:30pm PST
Posted Date
12/26/2025
Salary Range: $30.47 - 47.85 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
28043

Primary Duties and Responsibilities

As a Patient Authorization Representative, you will be responsible for:

  • Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
  • Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
  • Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
  • Informing patients of their financial responsibility
  • Answering a busy phone system
  • Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives

Salary range: $30.47 - $47.85 Hourly

Job Qualifications

We’re seeking a flexible, customer-focused, detail-oriented individual with:

  • Experience with pharmaceutical/medical insurance verification and authorization
  • Excellent communication, interpersonal, organizational, prioritizing and analytical skills
  •   Working knowledge of third-party payor verification terminology
  • Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
  • Computer proficiency with Word, Excel, and CareConnect system
  • Experience with medical office procedures, including scheduling appointments

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.