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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday through Friday, 8am to 5pm
Posted Date
10/30/2023
Salary Range: $29.42 - 42.14 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
10440

Primary Duties and Responsibilities

 

Make a positive impact on one of the nation’s top health systems. Help ensure the efficient delivery of award-winning patient care. Take your professional expertise to the next level. UCan do all this and more at UCLA Health.

The Patient Navigator’s role is to fluidly navigate the patient through their visits. Provide day-to-day coordination and communication for patients receiving care at our Thoracic Surgical Oncology locations. The role is designed to be the key point of contact for each patient. Once a patient is scheduled, the patient navigator will begin working with the patient to help them to understand next steps. The navigator position will utilize organization and physician practice expertise to obtain and ensure the patient arrives to the practice with all the required information. It is important to facilitate effective communication on all levels through tactful and professional interaction. The Navigator is also responsible for communications to the patient around insurance authorizations and the approval process. This is a pro-active role where the Patient Navigator must manage the process.

Job Qualifications

 
  • ·         Ability to utilize CareConnect to register, encounter, arrive patients and to retrieve patient records – preferred
  • ·         Knowledge of University structure and policies sufficient to serve as a resource for questions, referrals and documentation – preferred
  • ·         Ability to modify and adapt office procedures to changing operational needs
  • ·         Ability to establish and maintain cooperative working relations with co-workers
  • ·         Ability to recognize and deal appropriately with sensitive and confidential issues
  • ·         Ability to work as part of a team, collaborating with colleagues
  • ·         Ability to work efficiently when faced with frequent interruptions

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.