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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8am-5pm
Posted Date
11/19/2024
Salary Range: $29.42 - 42.14 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
20731

Primary Duties and Responsibilities

The Patient Navigator plays a key role in guiding patients through their care journey at our Radiation Oncology locations. Under the supervision of the Front Desk Supervisor and Manager, this position serves as the primary point of contact for patients, ensuring a smooth, coordinated experience from scheduling through treatment. The Navigator will help patients understand next steps, obtain necessary authorizations, and communicate key information effectively. This proactive, detail-oriented role requires strong organizational skills, the ability to manage multiple tasks in a fast-paced environment, and provide excellent customer service through professional, clear communication. Additionally, responsibilities include triaging phone calls and supporting the team with day-to-day operations.

If you're compassionate about patient satisfaction and clinic operations, apply now to join our team!

Salary: $29.42- $42.14 hourly


Job Qualifications

Required:
  1. Ability to maintain equanimity in situations which require conflict resolution.
  2. Skill in organizing/coordinating a variety of information, materials, and people in a systematic way to optimize efficiency and minimize duplication of effort.
  3. Working knowledge of Thoracic Surgical Oncology, cancer, and medical terminology.
  4. Knowledge of University structure and policies sufficient to serve as a resource for questions, referrals, and documentation.
  5. Ability to utilize CareConnect to register, encounter, and arrive patients, and to retrieve patient records.
  6. Skill in using Word and Excel.
  7. Ability to type with speed and accuracy. 

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.