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General Information

Work Location: Santa Monica, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday, 8:00am-5:00pm
Posted Date
07/01/2025
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
25354

Primary Duties and Responsibilities

  • In this position, you will provide direct support to the physicians and patients for assigned physicians. Major duties include, but are not limited to: 

    • acting as a liaison for the patients and physicians in the practice
    • assisting patients in accessing service within the health system
    • facilitating communication with referring physicians
    • referring patients to appropriate resources
    • providing follow-up through telephone and EPIC/Care Connect

    Salary range: $29.42-$42.14 Hourly

Job Qualifications

Required:

  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities
  • Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
  • Ability to creatively integrate competing demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

Preferred:

  • Knowledge of specific specialty practice and workflows
  • Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
  • Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
  • Familiarity and knowledge of authorization process & managed care programs