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General Information

Work Location: Santa Monica, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday - Friday 8:30am-5:30pm
Posted Date
06/25/2024
Salary Range: $28.23 - 40.44 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
17320

Primary Duties and Responsibilities

In this PSR position, you will provide direct support to the physicians and patients in a clinical setting. Major duties include, but are not limited to: 

  • Acting as a liaison for the patients and physicians in the practice
  • Obtaining prior authorizations and referrals
  • Managing in-baskets
  • Assisting patients in accessing service within the health system
  • Referring patients to appropriate resources
  • Providing follow-up through telephone and EPIC/Care Connect

Salary Range: $28.23-$40.44/hourly


 

Job Qualifications

Required:

  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities
  • Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
  • Ability to creatively integrate competing demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

 

Preferred:

  • Knowledge of specific specialty practice and workflows
  • Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
  • Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
  • Familiarity and knowledge of authorization process & managed care programs