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General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8:30-5:30pm
Posted Date
09/29/2025
Salary Range: $30.36 - 43.49 Hourly
Employment Type
2 - Staff: Career
Duration
indefinite
Job #
26933

Primary Duties and Responsibilities

Reporting directly to the Manager, providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to:  

  • Acting as a liaison for the patients and physicians in the practice.
  • Assisting patients in accessing service within the health system.
  • Facilitating communication with referring physicians.
  • Referring patients to appropriate resources.
  • Providing follow-up through telephone and EPIC/Care Connect
Salary Range: $30.36 - $43.49/hr

Job Qualifications

Required:

  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities
  • Ability to establish and maintain productive working relationships with faculty, staff, administration and patients form various social, cultural and economic backgrounds
  • Ability to creatively integrate competing demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health. 
  • Ability to provide coverage for Community Clinics as assigned

Preferred:

  • Knowledge of specific specialty practice and workflows
  • Working knowledge of patient related policies and procedures as well as a thorough understanding for the University system and its services and programs.
  • Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work. 
  • Familiarity and knowledge of authorization process & managed care programs