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General Information

Work Location: Los Angeles, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8am-5pm
Posted Date
05/07/2025
Salary Range: $25.6 - 36.33 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
24655

Primary Duties and Responsibilities

Our Semel Institute is seeking to hire a full-time Scheduling Coordinator to join our Neuromodulation Division. The Division integrates the work of experts to develop new approaches to understanding the brain and new treatments for psychiatric and neurological disorders. You will primarily focus on scheduling and coordinating with patients. Responsibilities include:
  • Answering and directing central phone lines
  • Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
  • Patient interviewing, encounter registration
  • Verifying insurance benefits and record benefits for finance review
  • Monitoring collection, quality control, and processing of charge documents
  • Updating referrals and new authorization dates and extended treatments
  • Other administrative duties as assigned
 
Salary range: $25.60-$36.33

Job Qualifications

  • Prior experience working in a medical setting support service role 
  • Prior TMS experience (highly preferred)
  • Knowledge of basic psychiatric terminology (preferred)
  • Ability to  perform the functions patient encounters, registration, and appointment scheduling using a computerized system
  • Knowledge of patient related policies and procedures
  • Knowledge of Microsoft Work, Windows, Outlook, and other PC applications
  • Knowledge of Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
  • Skill in performing basic arithmetic operations
  • Sufficient typing skills
  • Strong communication skills
  • Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.