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General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8:00am-5:00pm
Posted Date
07/14/2025
Salary Range: $30.36 - 43.49 Hourly
Employment Type
2 - Staff: Career
Duration
indefinite
Job #
24454

Primary Duties and Responsibilities

Major Duties include but are not limited to: 

  • Coordinates new referral for heart transplant evaluation, either as an inpatient or outpatient basis.  
  • Providing information to prospective patients and their referring physicians, arranging consultations, diagnostic procedures, and coordinating follow up appointments.  
  • Communication and coordination of patient care with heart failure nurse specialist, transplant cardiologist, inpatient team members, heart transplant nurse coordinators, cardiac surgeons, bed control, admissions, case managers, and utilization review.  
  • Assisting the Cardiomyopathy Administrative Supervisor with obtaining insurance authorizations and working with other administrative team members to facilitate the complex transplant evaluation process.  
  • Entering patients into the heart transplant database, maintaining the registry of referring physicians, facilitating communication with referring physicians of diagnostic testing and evaluation status, and triaging phone calls.  
  • Type and proofread correspondence. Excellent written and communications skills.  
  • Strong organizational skills and ability to operate efficiently in an environment of frequent interruptions/distractions.
Salary Range:  $30.36 - $43.49/hourly 


Job Qualifications

Required:
  • Demonstrated interpersonal skills in interacting with persons of various social, cultural  economic, and educational background for the purpose of arranging consultations and hospital admissions.
  • Oral communication skills sufficient to obtain and relate information clearly and concisely.
  • Organizational skills in coordinating varied activities within the hospital and community.
  • Demonstrated ability to interact in a calm and professional manner with patients and to display patience and diplomacy in dealing with physicians and patients from many diverse backgrounds.
  • Problem solving skills sufficient to anticipate potential scheduling problems and ability to devise and suggest alternate approaches to dealing with conflicting demands.
  • Ability to handle several different phone calls at once, coordinate changes in appointments and schedules by doctors and patients on very short notice.
  • Working knowledge of working with physicians and patients in a large multi-physician group in a front office setting similar to private practice.
  • Ability to work in a small area with other individuals and in an atmosphere of frequent interruptions.
  • Skills in recognizing an emergency situation and taking appropriate action.
  • Knowledge of the Medical Center and various labs.
  • Working knowledge of computers, using Microsoft Office programs, such as Word, Excel, Outlook, etc. and Epic CareConnect systems.
  • Knowledge of Transplant database management, Hospital and Scheduling programs.
  • Knowledge of medical terminology, preferably cardiovascular  terminology