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General Information

Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday-Friday 8:00am-5:00pm
Posted Date
05/14/2026
Salary Range: $30.36 - 43.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
30516

Primary Duties and Responsibilities

In this role you will serve as a key member of the patient care team by providing administrative support to patients, families, and providers within the Bowyer Oncology Center. Responsibilities include but are not limited to:
  • Act as a primary communication hub for the clinic, managing high-volume phone lines with professionalism, compassion, and excellent communication skills
  • Perform seamless “warm” transfers by connecting callers to the appropriate oncology sub-specialty while clearly communicating patient needs
  • Assist patients in navigating the clinic phone system and accessing the appropriate care teams and services
  • Coordinate and schedule clinic appointments, chemotherapy treatments, and related ancillary testing and procedures
  • Support efficient clinic operations through accurate coordination of patient requests and provider schedules
  • Deliver exceptional customer service while maintaining sensitivity to the needs of oncology patients and families
  • Collaborate closely with clinical and administrative teams to ensure timely and coordinated patient care
Salary Range: $30.36-$43.49/hourly
 
 

Job Qualifications

Required:
  • Previous experience working in a medical setting 
  • Knowledge of medical terminology and procedures
  • Experience in the use of computers, and Word, Excel programs 
  • Excellent customer service skills, both in person and via telephone
  • Ability to work and prioritize in a fast paced medical environment
  • Excellent communication skills 
  • Bilingual in Spanish

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.