Primary Duties and Responsibilities
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This role leads implementation of ambulatory clinic activations, community practice expansions, and operational initiatives across UCLA Health's ambulatory network. You will independently manage concurrent projects from planning through go-live, working directly with clinical, facilities, IT, and executive stakeholders.
Day-to-day, you'll define project objectives, develop implementation plans, facilitate cross-functional teams, and deliver executive-level reporting and presentations. You'll drive workflow redesign, identify operational gaps, and build scalable delivery frameworks that improve how the team executes. This role carries a high degree of autonomy and interfaces regularly with senior leadership.
If you've managed complex healthcare operations projects end-to-end and thrive in a fast-moving, multi-stakeholder environment, this role is built for you.
This role also requires travel between all Health System practice locations as assigned.
Salary Range: $70,900 - $145,200 Annual
Job Qualifications
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Required
- Bachelor's Degree and/or equivalent combination of education and experience (preferred)
- Minimum 5 years of progressively responsible experience in Healthcare Administration, operations, Project Management or policy analysis within a complex healthcare academic medical center, or equivalent environment.
- Ability to travel between all Health System practice location as assigned
- Demonstrated skills in data analysis and presentation.
- Demonstrated skill (intermediate to advanced level) in the use of personal computers and software programs, including but not limited to Microsoft Office applications, database management, and analysis.
- Organizational skills in priority setting, following through on assigned tasks, and adhering to deadlines.
- Excellent interpersonal skills to effectively interact with and enhance communication and collaboration with staff, colleagues, administrative personnel.
- Ability to function effectively in an interdisciplinary team that includes physicians, nurses, other healthcare personnel and administrative staff.
- Ability to work independently with minimal supervision.
- Ability to define project objectives, project milestones, and overall project strategy in an objectively and measurable fashion.
- Demonstrated ability in diplomacy, discretion, tact and sound judgment, and the ability to maintain confidentiality.
- Ability to resolve conflicts and disagreements between team members or stakeholders while fostering positive relationships.
- Ability to develop, implement, and evaluate methods and systems to improve efficiency.
- Advanced oral communication skills to obtain and convey correct and complete information and concepts to individuals and groups in formal and informal situations
- Strong project management skills with the proven ability to deliver agreed objectives with timeframes, including experience in project outcome reporting utilizing industry standards.
- Experience in leading, facilitating, and implementing new programs and/or projects.
Preferred
- PMP, Agile, or equivalent project management certification
- Familiarity with medical equipment coordination, infrastructure readiness, or clinical fit-up work streams
- Experience managing structured site visit cadences across multiple active clinic projects through go-live
As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.